Frequently asked questions
Are you a Moving Company?
No, we are not movers. We rent out our reusable, stackable, stronger than cardboard moving boxes. Our goal is to reduce cardboard waste while eliminating the headache of acquiring, assembling and discarding of boxes.
How does it work?
You decide how many boxes you will need based on the size of your current home and reserve the boxes online. We will deliver the boxes to your current home and pick them up from your new home when you are finished with them.
How are your boxes priced?
We have a base price for the first week, after that it is 25% of the base price for each additional week.
What area do you service?
We are currently serving the city and county of Grande Prairie, Alberta.
Do I pay for delivery and/or pick-up?
Delivery and pickup is free within Grande Prairie city limits. We also offer free delivery/pickup to the following County of Grande Prairie neighbourhoods:
Carriage Lane Estates, Jersey Meadows, Lawra Estates, Woodlake Estates, Sandy Ridge Estates, Green Acres, Windwood Estates, Maple Ridge, Willowood Estates, Taylor Estates, Maple Grove, Pine Valley Estates, Pinebrook Estates, Wedgewood, Whispering Ridge, Westlake Village.
Contact us for a delivery quote if you are outside of these areas.
What size are the boxes?
26 7/8"L x 17"W x 12"H and hold up to 68L. They have a 70 lb weight capacity and a stacking capacity of 700 lbs.
How long do I get to use the boxes?
We rent our boxes out by the week, reserve your boxes for as long as you think you will need them. If you need to extend your reservation please contact us.
Are the boxes clean?
Yes. Our boxes are cleaned after each rental.
Do I need to clean the boxes after my move?
No. We take care of the cleaning. In the case of a large spill, please wipe out any affected boxes.
What if a box gets damaged?
Our boxes designed to handle the harsh nature of a move. In case a box gets damaged to the point where we need to recycle it, we will charge $40 per box.
Can I cancel my order?
Yes you can cancel or reschedule before your delivery date at no charge.
Can I write on the boxes?
No, we offer labels for purchase or if you choose to use your own labels we need to be able to remove them easily. Boxes marked with permanent marker will charged $40 per box.